Hosting Features: Email

Hosting Features > Email

This menu section in SiteWorx is where SiteWorx users can manage the email addresses, groups, aliases, and autoresponders for the account. It also provides management for bounce message settings, and mailing lists, along with a link to webmail options.

NodeWorx users have the ability to determine the number of email boxes, aliases, groups, and autoresponders an account is allowed to have, as well as if the account should have access to mailing lists. These options are managed via the Edit menu located in NodeWorx, under SiteWorx > Accounts. If any of the above options are set to 0, or disabled, the associated menu items will not appear in the SiteWorx interface.

Documentation related to managing email services in SiteWorx can be found here.

Overview

Hosting Features > Email > Overview

email overview page

The Email Overview page provides information on the number of allotted mailboxes, aliases, groups, and autoresponders currently in use.

This is also where bounce message settings are managed.

Information about how to manage bounce message settings can be found here.

Mailboxes

Hosting Features > Email > Mailboxes

mailboxes page

The Mailboxes page allows SiteWorx users the ability to:

  • Manage email addresses for the domain

  • Suspend or unsuspend email accounts

  • Manage copy-to settings for the email account

  • Manage vacation message settings

    • Vacation messages can also be managed via both Roundcube and Horde, as well as some third party mail clients.

Information about how to manage email accounts can be found here.

Aliases

Hosting Features > Email > Aliases

aliases page

The Alias page allows SiteWorx users the ability to set up an email address that’s only purpose is to forward messages to any other single email address. Also known as a Fowarder.

Note

This should be used with caution when the recipient address is located remotely. This is because the alias address will forward all messages, including any spam, sent to {alias}@{domain.com} to the recipient. When the fowarding occurs, the InterWorx server becomes the sending server, and not the original spammer. This can lead to the InterWorx server being added to RBLs if the messages are flagged as spam.

Information on how to manage mail aliases can be found here.

Groups

Hosting Features > Email > Groups

groups page

The Groups page allows SiteWorx users the ability to set up an email address that forwards messages to multiple email addresses.

Note

This should be used with caution when the recipient address is located remotely. This is because the alias address will forward all messages, including any spam, sent to {group}@{domain.com} to the recipient. When the fowarding occurs, the InterWorx server becomes the sending server, and not the original spammer. This can lead to the InterWorx server being added to RBLs if the messages are flagged as spam.

Information on managing email groups can be found here.

Autoresponders

Hosting Features > Email > Autoresponders

autoresponder page

The Autoresponders page allows SiteWorx users the ability to set up an email address that automatically responds to messages with a user-defined auto-response.

Note

Autoresponders are not meant to be used for vacation messages. Those can be managed from the Mailboxes page in SiteWorx, Horde, or an outside mail client.

Information on how to manage autoresponders can be found here.

Webmail

Hosting Features > Email > Webmail

horde interface roundcube interface

InterWorx includes two webmail clients, natively–Roundcube and Horde.

Webmail can be accessed in the browser with any of the following, replacing {domain.com}, {hostname.com}, or {ip.ad.re.ss} with the corresponding information:

  • https://{domain.com}:2443/webmail

  • https://{hostname.com}:2443/webmail

  • https://{ip.ad.re.ss}:2443/webmail

  • https://{domain.com}:2443/roundcube

  • https://{hostname.com}:2443/roundcube

  • https://{ip.ad.re.ss}:2443/roundcube

  • https://{domain.com}:2443/horde

  • https://{hostname.com}:2443/horde

  • https://{ip.ad.re.ss}:2443/horde

Information on how to log into webmail clients can be found here.

Mailing List

Hosting Features > Email > Mailing List

Note

In order for Mailing List to be accessible within SiteWorx, Mailman must be enabled in NodeWorx, under Server > Settings, and the SiteWorx account must have access to Mailman enabled in the Edit menu located in NodeWorx, under SiteWorx > Accounts.

mailing list page

The Mailing List page allows SiteWorx users the ability to creating mailing lists using Mailman.

Information on managing mailing lists can be found here.