How To: Use Email Filters in SiteWorx

From the Mail Filter page in SiteWorx, users can block messages from specific senders or with specific subjects. They can also manage whether blocked messages are sent to Spam, or simply deleted.

Contents

• How To: Use Email Filters in SiteWorx

  • To Change Delivery Options For Filtered Messages

  • To Block an Email Address or Domain

  • To Block Messages Containing Certain Text in the Subject

  • To Delete Filers

    • From the Filter List

    • From the With Selected Dropdown

To Change Delivery Options For Filtered Messages

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Administration > Mail Options > Filters, either from the side menu or SiteWorx home

   

3. Under Filter Action, select the desired option from the Action For Blocked Email setting:

   

   • Delete Message: Deletes the messages

   • Deliver to IMAP Spam Folder: Delivers the message to the Spam folder, if one exists. If there is not a Spam folder, the message is deleted

4. Click Save

To Block an Email Address or Domain

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Administration > Mail Options > Filters, either from the side menu or SiteWorx home

   

3. Click the + or Add Filter. This opens the Email Filter Rules form

   

4. Select Block email with sender containing from the Filter Type dropdown

5. Update the Value field with the email address or domain to be blocked

6. Click Add

To Block Messages Containing Certain Text in the Subject

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Administration > Mail Options > Filters, either from the side menu or SiteWorx home

   

3. Click the +. This opens the Email Filter Rules form

   

4. Select Block email with a subject containing fro the Filter Type dropdown

5. Update the Value field with the subject to be blocked

6. Click Add

To Delete Filers

From the Filter List

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Administration > Mail Options > Filters, either from the side menu or SiteWorx home

   

3. Click the trashcan next to the filter. This opens the Confirmation form

   

4. Click Delete

From the With Selected Dropdown

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Administration > Mail Options > Filters, either from the side menu or SiteWorx home

   

3. Select the checkbox next to the filter(s)

   

   • Selecting the checkbox next to the With Selected dropdown will automatically select all filters

4. Select Delete from the With Selected dropdown

5. Click Go. This opens the Confirmation form

   

6. Click Delete