How to: Manage DNS Zones and Records in SiteWorx

From the DNS Records page in SiteWorx, SiteWorx users can add and edit DNS zones and records for the domains on their account.

Descriptions of the different types of DNS zones and their add and edit requirements can be found here.

Note

In order for DNS Records to be accessible within SiteWorx, the SiteWorx account must be granted permission. This can be accomplished by editing the SiteWorx Account Management form for the account in NodeWorx, under SiteWorx > Accounts.

As enabling DNS Record access for the SiteWorx account can only be performed by a system administrator, SiteWorx users who do not see DNS Records listed as an option in SiteWorx should contact their hosting provider.

By default, SiteWorx users do not have the ability to edit their own A records. This is a precaution to reduce the potential risk of SiteWorx users accidentally deleting records that are required for their domains. However, this feature can be enabled by the Server Administrator, if desired.

To View the DNS Records for a Domain

  1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

  2. In SiteWorx, navigate to Hosting Features > Domains > DNS Records

    siteworx dns zones
  3. Click View Records next to the domain. This opens the specific DNS records page for that domain

To Edit a DNS Records for a Domain

Note

SiteWorx users cannot edit or delete the A records for primary, secondary, or pointer domains. This task can only be accomplished by the Server Administrator in NodeWorx. This reduces the potential risk of end users accidentally deleting records that are required for their domains to be accessible from the browser.

  1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

  2. In SiteWorx, navigate to Hosting Features > Domains > DNS Records

  3. Click View Records next to the domain. This opens the DNS Records page

    DNS Records
  4. Click the Pencil next to the record to edit. This opens the Edit DNS Record Form

  5. Update the desired information

  6. Click Save

To Add a DNS Record for a Domain

  1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

  2. In SiteWorx, navigate to Hosting Features > Domains > DNS Records

  3. Click View Records next to the domain. This opens the DNS Records page

  4. From the Add a New dropdown, select the type of record

    dns record type list
  5. Click Go. This opens the Add DNS Record form. This form is a different for each type of record, as they all require different configuration information. Details can be found here

  6. Update the required information

  7. Click Save