How To: Manage FTP Accounts

From the FTP Accounts page in SiteWorx, users are able to add and manage FTP accounts. A user named ftp@{domain.com}, where {domain.com} is replaced with the primary domain domain of the SiteWorx account, is automatically created when the SiteWorx account is.

Note

FTP accounts can be limited or disabled by the Server Administrator.

SiteWorx users who do not see FTP listed as an option in SiteWorx should contact their hosting provider.

Contents

• How To: Manage FTP Accounts

  • To Add an FTP Account

    • From the Accounts Page

    • From the Add an FTP Account Icon

  • To Edit an FTP Account

  • To Suspend an FTP Account

    • From the Accounts List

    • From the With Selected Dropdown

  • To Unsuspend an FTP Account

    • From the Accounts List

    • From the With Selected Dropdown

  • To Delete FTP Accounts

    • From the Accounts List

    • From the With Selected Dropdown

To Add an FTP Account

From the Accounts Page

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > FTP > Accounts, either from the side menu or SiteWorx home. This opens the FTP Accounts page

   

3. Select the domain from the dropdown in the upper right-hand corner

4. Click + or Add an FTP Account. This opens the Add and FTP Account form

   

5. Update the required fields:

   • FTP Username: The username for the FTP account

   • Password: The password for the FTP account

   • Confirm Password: The password for the FTP account, again

   • Home Directory: The home directory the account has access to

6. Click Add

From the Add an FTP Account Icon

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, click Add an FTP Account. This opens the Add an FTP Account form

   

3. Update the required fields:

   • FTP Username: The username for the FTP account

   • Password: The password for the FTP account

   • Confirm Password: The password for the FTP account, again

   • Home Directory: The home directory the account has access to

4. Click Add

To Edit an FTP Account

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > FTP > Accounts, either from the left-hand menu or the SiteWorx Home page. This opens the FTP Accounts page

   

3. Click the Pencil next to the account. This opens the FTP Accounts form

   

4. Update the desired fields:

   • Password: The password for the FTP account

   • Confirm Password: The password for the FTP account, again

   • Home Directory: The home directory the account has access to

5. Click Save

To Suspend an FTP Account

From the Accounts List

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > FTP > Accounts, either from the left-hand menu or the SiteWorx Home page. This opens the FTP Accounts page

   

3. Click the three vertical dots next to the account. This opens an options menu

   

4. Click Suspend. This opens a confirmation form

   

5. Click Suspend

From the With Selected Dropdown

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > FTP > Accounts, either from the left-hand menu or the SiteWorx Home page. This opens the FTP Accounts page

   

3. Select the checkbox next to the account(s)

   • Selecting the checkbox next to the With Selected dropdown will automatically select all accounts

4. Select Suspend from the With Selected dropdown

   

5. Click Go. This opens a confirmation form

   

6. Click Suspend

To Unsuspend an FTP Account

From the Accounts List

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > FTP > Accounts, either from the left-hand menu or the SiteWorx Home page. This opens the FTP Accounts page

   

3. Click the three vertical dots next to the account. This opens an options menu

   

4. Click Unsuspend. This opens a confirmation form

   

5. Click Unsuspend

From the With Selected Dropdown

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > FTP > Accounts, either from the left-hand menu or the SiteWorx Home page. This opens the FTP Accounts page

   

3. Select the checkbox next to the account(s)

   • Selecting the checkbox next to the With Selected dropdown will automatically select all accounts

4. Select Unsuspend from the With Selected dropdown

   

5. Click Go. This opens a confirmation form

   

6. Click Unsuspend

To Delete FTP Accounts

From the Accounts List

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > FTP > Accounts, either from the left-hand menu or the SiteWorx Home page. This opens the FTP Accounts page

   

3. Click the Trashcan. This opens the Confirm Deletion form

   

4. Click Delete

From the With Selected Dropdown

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > FTP > Accounts, either from the left-hand menu or the SiteWorx Home page. This opens the FTP Accounts page

   

3. Select the checkbox next to the account(s)

   • Selecting the checkbox next to the With Selected dropdown will automatically select all accounts

4. Select Delete from the With Selected dropdown

   

5. Click Go. This opens the Confirm Deletion form

   

6. Click Delete