Note

You are viewing the documentation for an older release of Interworx (7.1). To see documentation for the current generally available release of Interworx, click here: 7.13.

How to: Use Email Filters in SiteWorx

From the Mail Filter page in SiteWorx, users can block messages from specific senders or with specific subjects. They can also manage whether blocked messages are sent to Spam, or simply deleted.

To Block an Email Address or Domain

  1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

  2. In SiteWorx, navigate to Administration > Mail Options > Filters, either from the side menu or SiteWorx home.

  3. Click the +. This opens the Email Filter Rules form

  4. Select Block email with sender containing from the Filter Type dropdown

  5. Update the Value field with the email address or domain to be blocked

    ../../../_images/sw-filter-rule-sender.png
  6. Click Add

To Block Messages Containing Certain Text in the Subject

  1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

  2. In SiteWorx, navigate to Administration > Mail Options > Filters, either from the side menu or SiteWorx home.

  3. Click the +. This opens the Email Filter Rules form

  4. Select Block email with a subject containing fro the Filter Type dropdown

  5. Update the Value field with the subject to be blocked

    ../../../_images/sw-filter-rule-subject.png
  6. Click Add

To Change Delivery Options For Filtered Messages

  1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

  2. In SiteWorx, navigate to Administration > Mail Options > Filters, either from the side menu or SiteWorx home

  3. Under Filter Action, select the desired option from the Action For Blocked Email setting:

    • Delete Message: Deletes the messages

    • Deliver to IMAP Spam Folder: Delivers the message to the Spam folder, if one exists. If there is not a Spam folder, the message is deleted

    ../../../_images/sw-mail-filter-options.png
  4. Click Save