How To: Manage Email Autoresponders

From the Email Groups page in SiteWorx, SiteWorx administrators can add, delete, and edit email autoresponders.

Contents

• How To: Manage Email Autoresponders

  • To Add an Autoresponder

  • To Edit an Autoresponder

  • To Delete an Autoresponder

    • From the Autoresponder List

    • From the With Selected Dropdown

To Add an Autoresponder

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > Email > Autoresponders, either from the side menu or SiteWorx home

   

3. Click +. This opens the Add an Email Autoresponder form

   

4. Update the desired fields:

   • Email Address: The email address that will forward the automated message when emailed. The dropdown identifies which domain on the SiteWorx account the email account will be created for, if there is more than one domain

   • Send Copy To: Email addresses listed will receive copies of messages that are sent to the new autoresponder address

   • Autoresponder Message: The message that users emailing the address will receive

5. Click Add

To Edit an Autoresponder

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > Email > Autoresponders, either from the side menu or SiteWorx home

   

3. Click the Pencil next to the Autoresponder. This opens the Autoresponder Edit form

   

4. Update the desired fields. These are the same as the Add an Email Autoresponder form

5. Click Save

To Delete an Autoresponder

From the Autoresponder List

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > Email > Autoresponders, either from the side menu or SiteWorx home

   

3. Click the Trashcan next to the Autoresponder. This opens the Confirmation form

   

4. Click Delete

From the With Selected Dropdown

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > Email > Autoresponders, either from the side menu or SiteWorx home

   

3. Select the checkbox next to the autoresponder(s)

   • Selecting the checkbox next to the With Selected dropdown will automatically select all autoresponders

4. Select Delete from the With Selected dropdown

5. Click Go. This opens the Confirmation form

   

6. Click Delete