How to: Manage Email Accounts

The InterWorx Control Panel provides and easy-to-use interface for SiteWorx administrators to manage email accounts associated with their domains. From the Mailboxes page in SiteWorx, SiteWorx administrators can add, edit, and delete email accounts, as well as manage user vacation messages and mail quotas.

Contents

• How to: Manage Email Accounts

  • To Add an Email Account

    • From the Accounts Page

    • From the Add an Email Account Icon

  • To Edit an Email Account

  • To Manage Vacation Messages

  • To Suspend an Email Account

  • To Delete an Email Account

    • From the Accounts List

    • From the With Selected Dropdown

To Add an Email Account

From the Accounts Page

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > Email > Mailboxes, either from the side menu or SiteWorx home

   

3. Click + or Add an Email Box. This opens the Add an Email Box form

   

4. Update the desired fields:

   • Email Address: The new email user. The dropdown identifies which domain on the SiteWorx account the email account will be created for, if there is more than one domain

   • Password/Confirm Password: The password for the email user. Clicking the Magic Wand will automatically generate a secure password

   • Disk Space Quota: The mailbox quota, in megabytes.

   • Send Copy To: Email addresses listed will receive copies of messages that are sent to the new email account

5. Click Add

From the Add an Email Account Icon

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, click Add an Email Account. This opens the Add an Email Box form

   

3. Update the desired fields:

   • Email Address: The new email user. The dropdown identifies which domain on the SiteWorx account the email account will be created for, if there is more than one domain

   • Password/Confirm Password: The password for the email user. Clicking the Magic Wand will automatically generate a secure password

   • Disk Space Quota: The mailbox quota, in megabytes.

   • Send Copy To: Email addresses listed will receive copies of messages that are sent to the new email account

4. Click Add

To Edit an Email Account

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > Email > Mailboxes, either from the side menu or SiteWorx home

   

3. Click the Pencil next to the E-mail account. This opens the Email Box Edit form

   

4. Update the desired fields

5. Click Save

To Manage Vacation Messages

Note

Vacation messages may also be set from the Roundcube webmail interface.

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > Email > Mailboxes, either from the side menu or SiteWorx home

   

3. Click the Pencil next to the E-mail account. This opens the Email Box Edit form

   

4. Next to On Vacation, select Yes or No. This enables or disabled the vacation message

5. Update the Vacation Message field with the desired message. This message will be sent automatically to anyone sending a message to this account when On Vacation is enabled

6. Click Save

To Suspend an Email Account

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > Email > Mailboxes, either from the side menu or SiteWorx home

   

3. Click the Pencil next to the E-mail account. This opens the Email Box Edit form

   

4. Next to Disable Login, select Yes or No. This enables or disables the login function for the email account

5. Click Save

To Delete an Email Account

From the Accounts List

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > Email > Mailboxes, either from the side menu or SiteWorx home

   

3. Click the Trashcan next to the E-mail account. This opens the Confirmation form

   

4. Click Delete

From the With Selected Dropdown

1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

2. In SiteWorx, navigate to Hosting Features > Email > Mailboxes, either from the side menu or SiteWorx home

   

3. Select the checkbox next to the account(s)

   • Selecting the checkbox next to the With Selected dropdown will automatically select all accounts

4. Select Delete from the With Selected dropdown

5. Click Go. This opens the Confirm Deletion form

   

6. Click Delete