Note

You are viewing the documentation for an older release of Interworx (7.1). To see documentation for the current generally available release of Interworx, click here: 7.13.

How to: Manage FTP Accounts

From the FTP Accounts page in SiteWorx, users are able to add and manage FTP accounts. A user named ftp@{domain.com}, where {domain.com} is replaced with the primary domain domain of the SiteWorx account, is automatically created when the SiteWorx account is.

Note

FTP accounts can be limited or disabled by the Server Administrator.

SiteWorx users who do not see FTP listed as an option in SiteWorx should contact their hosting provider.

To Add an FTP Account

There are two options for adding and FTP account–the left-side SiteWorx menu, and the icon on the SiteWorx Home page

Using the Left-hand Menu

  1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

  2. In SiteWorx, navigate to Hosting Features > FTP > Accounts. This opens the FTP Accounts page

  3. Select the domain from the dropdown in the upper right-hand corner

  4. Click +. This opens the Add and FTP Account form

    add ftp account form
  5. Update the required fields:

    • FTP Username: The username for the FTP account

    • Password: The password for the FTP account

    • Confirm Password: The password for the FTP account, again

    • Home Directory: The home directory the account has access to

  6. Click Add

Using the SiteWorx Home Page

  1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

  2. In SiteWorx, click Add an FTP Account. This opens the Add and FTP Account form

    add ftp account form
  3. Update the required fields:

    • FTP Username: The username for the FTP account

    • Password: The password for the FTP account

    • Confirm Password: The password for the FTP account, again

    • Home Directory: The home directory the account has access to

  4. Click Add

To Edit FTP Accounts

  1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

  2. In SiteWorx, navigate to Hosting Features > FTP > Accounts, either from the left-hand menu or the SiteWorx Home page. This opens the FTP Accounts page

  3. Click the Pencil next to the account. This opens the FTP Accounts form

    ftp account edit form
  4. Update the desired fields:

    • Password: The password for the FTP account

    • Confirm Password: The password for the FTP account, again

    • Home Directory: The home directory the account has access to

  5. Click Save

To Delete FTP Accounts

  1. Log into SiteWorx from the browser (https://ip.ad.dr.ess:2443/siteworx)

  2. In SiteWorx, navigate to Hosting Features > FTP > Accounts, either from the left-hand menu or the SiteWorx Home page. This opens the FTP Accounts page

  3. Click the Trashcan. This opens the Confirm Deletion form

    ftp delete form
  4. Click Delete