Displaying Messages in Outlook
==============================

Customers using Microsoft Outlook to manage their email may need to enable an
extra setting within the client in order for messages to display correctly and
for the Inbox to sync.

.. contents::

To Display All Messages in Outlook
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#. In Outlook, on the right hand menu, right click on **Inbox**. This opens an options popup

   .. image:: /images/outlook-folders.png
      :alt: outlook folders

#. From the list, select **IMAP Folders**. This opens the IMAP Folders From
  
   .. image:: /images/outlook-imap-form.png
      :alt: outlook IMAP form 

#. At the bottom of the form, unselect the **checkbox** next to "When displaying hierarchy in Outlook, show only 
   subscribed folders"
#. Click either **Apply** or **OK**
   
   .. note::
    
      If the messages do not show right away, click **Send/Receive All Folders** under the Send/Receive tab.